Have a fun trip!
Please listen to your bus driver’s personal and/or recorded safety message. It is important.
Overnight Pricing: Multi-day trips are priced per person, double occupancy. Single rates are available.
Payments: Full payment is due 30 days prior to departure. Credit cards are accepted including Visa and MasterCard. Checks drawn on US banks are accepted. Cash is good, too. Trips must meet a minimum, if a trip is cancelled due to lack of participation, a full refund is issued.
Cancellation penalties: If you cancel 7-13 days prior to departure you will receive a 50% refund. If you cancel 6 or less days prior to a departure, there is no available refund. A $10 service fee is charged for all customer cancellations.
Disclaimers:
No alcohol consumption or smoking on the bus, please.
We are not responsible for vehicles left at pick-up locations. We are not responsible for items left on the bus.
The gratuity for our driver and/or escort is not included in the
pricing: $2 per day each for the driver and escort is customary for a job well done.
Have a fun trip!
Please listen to your bus driver’s personal and/or recorded safety message. It is important.
Reservation: A signed copy of our charter confirmation must be returned to our office to officiate the charter reservation. A due date will be set.
When a deposit is required, the amount must be received by the due date or risk cancellation. This amount will be 10% with a $100 minimum. The deposit will be requested up to 30 days after the reservation is made. No deposit will be requested for any reservations departing within one month. In such a case full prepayment will be due.
Any balance or full prepayment due must be received by the due date or risk cancellation and return of deposit.
Cancellation Policy is as follows:
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1. A full refund will be made if the trip is cancelled 72 hours or more before the scheduled report time.
2. The full charter price up to a maximum of $500 will be charged for cancellations made within 24 and 72 hours of the scheduled report time.
3. The full charter price up to a maximum of $1000 will be charged for cancellations made within 24 hours of the scheduled report time.
4. Alternative policy may apply if noted in the confirmation.
Miscellaneous charges: Tolls, national park fees, parking, driver accommodations or any other miscellaneous charges are the responsibility of the chartering party unless arrangements otherwise are put into the confirmation.
Use of alcohol: A $250 special use deposit may be required when alcoholic beverages are to be consumed onboard. Kegs and glass containers are prohibited. The deposit is refundable upon completion of the trip following the satisfactory inspection of the coach by a Tour West America representative
Smoking and illegal substance use is prohibited. No glass beverage containers are allowed onboard.
Damages: The charter party will be billed for any damage to vehicles over and above normal use.
Driver Hours of Service Regulations: The US DOT and the Federal Motor Carrier Safety Administration has adopted certain regulations for the protection and safety of both the traveling public and the bus driver. Bus drivers are limited to:
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1. 15 consecutive hours on duty in any period before taking a minimum of 8 consecutive hours off duty. Tour West America reserves the right to increase this minimum.
2. A 10 hour maximum of this 15 can be accumulated behind the wheel.
Disclaimer: Tour West America is not liable for the damage to or loss of baggage or other property. Baggage and all other property will be handled at the passenger's risk and only in an amount that can be conveniently carried in the storage areas of the vehicle.
